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Small Business

Australian Small Business and Family Enterprise Ombudsman

The Australian Small Business and Family Enterprise Ombudsman commenced operations on 11 March 2016.

The Ombudsman replaces the former Office of the Australian Small Business Commissioner.

The role of the ASBFEO is to:

  • Advocate for small businesses and family enterprises;
  • Provide access to dispute resolution services; and
  • Ensure government policies are small business 'friendly'.

The Australian Small Business and Family Enterprise Ombudsman will also seamlessly link with business.gov.au, operated by the Department of Industry, Innovation and Science, to help small businesses access information about Government services and programmes.

The functions and powers of the Australian Small Business and Family Enterprise Ombudsman are set out under the Australian Small Business and Family Enterprise Ombudsman Act 2015. The legislation and associated rules are available on the Federal Register of Legislation website.

Please visit the Australian Small Business and Family Enterprise Ombudsman website for further information on their activities.

The Ombudsman

Kate Carnell AO has commenced her role as the inaugural Australian Small Business and Family Enterprise Ombudsman.

Ms Carnell brings extensive experience and knowledge to the role of Ombudsman. Ms Carnell, who ran her own small businesses for 15 years before becoming ACT Chief Minister, is well-positioned to translate the voices of small businesses and family enterprises into targeted policy messages for Government.

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Contact the Treasury

Telephone +61 2 6263 2111 or
1800 020 008 (Switchboard, 8.00 am to 5.30pm AEST)
Facsimile: + 61 2 6263 2869
Email Us
ABN: 92 802 414 793