Appendix 8: Examples of gift card terms and conditions
|
|
Gift Card |
| Terms and Conditions* |
A |
B |
C |
| Gift card type |
Chain store retailer |
Chain store retailer |
Shopping centre |
| Expiry date |
The gift card is valid to make purchases for two years after it is issued. |
Expiry dates do not apply. |
The gift card is valid to make purchases for one year after it is issued. |
| Restrictions on low value use |
The minimum that can be loaded onto a card is $5, however, there are no restrictions on low value purchases. |
Restrictions on low value use do not apply. |
There are no restrictions on low value purchases, however, individual retailers may apply different conditions on use. |
| Fees and charges |
N/A |
N/A |
$1.95 payable upon purchase. |
| Limitations on use with respect to retailers that accept the gift card |
Some specific exclusions including use at specific stores within a chain. |
No specific exclusions within the chain. |
Not all retailers within the shopping centre accept the gift card. |
| Receiving change |
#Remaining value is stored for future use. |
Up to $9.95 can be given in change. |
Remaining value is stored for future use. |
| Lost, damaged or stolen gift cards |
Lost, damaged or stolen gift cards are not replaced. |
Lost, damaged or stolen gift cards are not replaced. |
Lost or stolen gift cards are replaced upon evidence of proof of purchase and card number. |
*These examples are based on observed terms and conditions applied to gift cards in the Australian market.
#For this gift card the consumer is now able to use the remaining value to be used towards the value of purchases in excess of the card's remaining value.
Previous:
Appendix 7: Sample of typical complaints
Return to:
Home