Resolution of Small Business Disputes

This consultation process has now been completed. Submissions available
Date
-
Consultation Type
Options Paper

Key Documents

This consultation was run by the then Department of Innovation, Industry, Science and Research as part of the Small Business portfolio policy functions which have since been transferred to the Treasury.

The purpose of this options paper was to seek stakeholder views on four options for a national dispute resolution service for small business. The paper sets out options based on existing research as well as the concerns raised by stakeholders.

Submissions

74 submissions were received for this consultation, including 5 confidential submissions.

ACT Government - pdf 86.43 KB
Alignity Consulting - pdf 19.5 KB
Alignity Consulting - rtf 48.23 KB
Association of Professional Engineers, Scientists and Managers, Australia (APESMA) - pdf 126.8 KB
Association of Professional Engineers, Scientists and Managers, Australia (APESMA) - rtf 1.59 MB
Australian Chamber of Commerce and Industry (ACCI) - pdf 424.13 KB
Australian Competition and Consumer Commission (ACCC) - pdf 265.11 KB
Australian Newsagents’ Federation (ANF) - pdf 300.78 KB
Bailey, Brendan - pdf 53.74 KB
Bailey, Brendan - rtf 44.94 KB
Beckingham, Trevor - pdf 25.96 KB
Beckingham, Trevor - rtf 70.81 KB
Buchan, Dr Jenny (University of NSW) - pdf 90.56 KB
Buchan, Dr Jenny (University of NSW) - rtf 264.93 KB
Business SA - pdf 555.38 KB
Chalik, Isaac - pdf 54.81 KB
Consult Australia - pdf 91.61 KB
Council of Small Business of Australia (COSBOA) - pdf 24.95 KB
Council of Small Business of Australia (COSBOA) - rtf 692.17 KB
Energy & Water Ombudsman NSW (EWON) - pdf 535.37 KB
Energy and Water Ombudsman Victoria (EWOV) - pdf 544.04 KB
eTraining Manuals - pdf 9.68 KB
eTraining Manuals - rtf 34.03 KB
Evans, Paul - pdf 21.79 KB
Evans, Paul - rtf 56.63 KB
Franchise Council of Australia (FCA) - pdf 158.76 KB
Franchise Council of Australia (FCA) - rtf 88.12 KB
Franchisee Association of Australia Inc (FAAI) - pdf 20.29 KB
Franchisee Association of Australia Inc (FAAI) - rtf 96.07 KB
Housing Industry Association (HIA) - rtf 771.27 KB
Housing Industry Association (HIA) - pdf 51.68 KB
Independent Contractors Australia (ICA) - pdf 71.29 KB
Law Council of Australia - pdf 158.77 KB
Law Society of South Australia - pdf 320.52 KB
LEADR - Association of Dispute Resolvers - pdf 913.82 KB
Motor Trades Association of Australia (MTAA) - pdf 156.17 KB
Motor Trades Association of Australia (MTAA) - rtf 293.67 KB
Motor Trades Association Queensland (MTA Qld) - pdf 186.93 KB
Motor Trades Association Queensland (MTA Qld) - rtf 313.92 KB
National Alternative Dispute Resolution Advisory Council (NADRAC) - pdf 9.91 MB
NSW Government - pdf 534.27 KB
NSW Young Lawyers’ Civil Litigation Committee - pdf 97.41 KB
NSW Young Lawyers’ Civil Litigation Committee - rtf 6.99 MB
NT Government - pdf 524.96 KB
Pharmacy Guild of Australia - pdf 208.55 KB
Pharmacy Guild of Australia - rtf 2.16 MB
Post Office Agents Association Limited (POAAL) - pdf 106.92 KB
QLD Government - pdf 2.47 MB
Queensland Law Society - pdf 393.08 KB
Real Estate Institute of Australia (REIA) - pdf 77.81 KB
Real Estate Institute of Australia (REIA) - rtf 619.34 KB
Rogers, Andrew - rtf 50.12 KB
Rogers, Andrew - pdf 101.47 KB
SA Government - pdf 456.41 KB
Service Station Association (SSA) - pdf 76.3 KB
Service Station Association (SSA) - rtf 44.33 KB
Tasmanian Government - pdf 1.62 MB
Tasmanian Government - rtf 80.3 KB
Technology Arbitrators and Mediators - pdf 9.57 KB
Technology Arbitrators and Mediators - rtf 31.76 KB
Telecommunications Industry Ombudsman (TIO) - pdf 358 KB
Victorian Government - rtf 161.67 KB
Victorian Government - pdf 38.13 KB
Vincents Chartered Accountants - pdf 142.46 KB
Vincents Chartered Accountants - rtf 54.16 MB
WA Government - Small Business Development Corporation (SBDC) - pdf 40.51 KB
WA Government - Small Business Development Corporation (SBDC) - rtf 183.87 KB
WA Small Enterprise Network (SEN) - pdf 89.22 KB
WA Small Enterprise Network (SEN) - rtf 25.05 MB