Enquiries

If you have a question or complaint about an existing contract, please contract the Fair Trading or Consumer Affairs Office in your State or Territory:

ACT

Office of Regulatory Services

Fair Trading: (02) 6207 0538

New South Wales

Office of Fair Trading

Phone: 13 32 20

NT

Consumer Affairs

Phone: (08) 8999 1999 or 1800 019 319
Email: consumer@nt.gov.au

Queensland

QLD Office of Fair Trading

Phone: 13 13 04
Email: BrisbaneOFT@deedi.qld.gov.au

South Australia

Office of Consumer and Business Affairs

Phone: (08) 8204 9777
Email: metro.cab@agd.sa.gov.au

Tasmania

Consumer Affairs and Fair Trading Tasmania

Phone: 1300 65 44 99
Email: consumer.affairs@justice.tas.gov.au

Victoria

Consumer Affairs Victoria

Phone: 1300 55 81 81
Email: consumer@justice.vic.gov.au

Western Australia

Western Australian Department of Consumer and Employment Protection

Phone: 1300 30 40 54

More information on the current State-based regime can be found at: www.creditcode.gov.au 

If you have an enquiry about the National Consumer Credit Reform Package please contact:

Phone: (02) 6263 3915
Email: consumercredit@treasury.gov.au

Miscellaneous